Ray is operated by Ferree Heijmans, based in Belgium. This policy explains how we handle personal data collected through ray-automation.com.
When you submit a contact form, book a call, or reach out by email, we collect your name and email address. We use this information solely to respond to your enquiry and manage our working relationship. We do not collect any information beyond what you voluntarily provide.
Your data is used only to communicate with you and to deliver our services. We do not sell, rent, or share your personal data with third parties, except where strictly necessary to deliver our services. For example, scheduling is handled through Calendly, which processes your name and email to confirm appointments.
We retain your contact information for as long as necessary to manage our working relationship. If you would like your data deleted, contact us at contact@ray-automation.com and we will action your request within 30 days.
ray-automation.com uses Google Analytics (GA4) to understand how visitors use our site. Google Analytics places a cookie in your browser that collects anonymised data — pages visited, session duration, and how you arrived. No personally identifiable information is collected through analytics, and no data is sold or shared with third parties for advertising purposes.
We only activate Google Analytics after you give consent. A banner is shown on your first visit; you can accept or decline. You can withdraw consent at any time by clearing your browser's local storage for ray-automation.com, or by using the decline option if you revisit in a new browser session.
As a resident of the European Economic Area, you have the right to access the personal data we hold about you, request corrections, request deletion, and object to processing. To exercise any of these rights, contact us at contact@ray-automation.com. You also have the right to lodge a complaint with the Belgian Data Protection Authority at gegevensbeschermingsautoriteit.be.
We may update this page from time to time. The date at the top of this page reflects the most recent revision. Continued use of ray-automation.com after changes constitutes acceptance of the updated policy.
For any privacy-related questions: contact@ray-automation.com